Word for word email received from Happy Customer!

Hi Robert,

Just wanted to say thank you very much for my son Z…’s batman bed. We were absolutely delighted with the outcome and needless to say Z.. is enjoying going to bed every night which is a great bonus!

It came on time, with all the bits and pieces intact and was very easy to assemble. We have been so very pleased with the whole process and wouldn’t hesitate to recommend you to all family and friends.  Once again thank you so so much.

Sorry its taken me a little while to send this note, just been busy with the rest of the house but its something I’ve been meaning to do since the bed went up – very very impressed.

Kind Regards,

P…. B……

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Customise your child’s bed.

Apart from the fact that every bed we sell has the option to include on it your child’s name at no extra cost, we can also provide alternative colours for graphics, edging trim and in the case of our very popular Little Princess a choice of colour for the canopy. Recently a customer wanted the bed with a plum coloured canopy which we have supplied and it looks so good that it will probably be included in our standard range in the near future! So just ask us if you want something different.

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Steam express spectacular in red!

Sometimes our customers are so pleased with the bed that they bought from us that they send us a picture to show us how good it looks!  This customer liked it so much that they sent us three, they ordered the Steam Express in red complete with a matching toybox, custom built to fit their space, with a hinged lid so it doubles as a bedside table. They also painted white smoke puffs above the front of the engine, it really looks spectacular!

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Train bed coal tender wil fit smaller room!

Here is a picture of our ever popular Steam Express train bed, it’s worth remembering that the coal tender toybox looks great at right angles to the bed if it doesn’t fit behind the engine in the conventional position! So even if your child’s room is not as large as you would like you can still buy them the complete train!

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About our slats.

We are often asked about the slats on our children’s beds by customers thinking of ordering. We now incorporate solid timber slats produced in the UK to our specification, so they are wider and thicker than those used in most high street beds. Every slat is screwed in place at both ends to produce a very robust structure, which will not move about or make a noise during the night and can even be jumped on with no ill effect to the bed!

Many of the beds produced in the far east incorporate a thin laminated slat which is held in place at both ends by a pocket, this means that the bed is a less solid structure and from personal experience I can confirm that these types of slats fall out or break. They can also be noisey!

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Yet another satisfied customer!

We received a call today from a lady in Scotland who recently bought one of our childrens beds to say how pleased she is with the train bed and that her son loves it. Her son had not been sleeping the whole night in his own bed and she was worried that this might still be the case but her fears were unfounded and the liitle chap now spends every night in his “cho cho” bed. This is a common story and from the many calls we receive we can say that one of our children’s beds will normally cure a similar sleeping problem.

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Customer thinks childrens bed is amazing.

Hi Just wanted to say to you that the princess bed we purchased is absolutely amazing!  Hayley loves it almost as much as we do!

We assembled it no problem, thanks for the instructions.

Thanks again

Mike, Rachel and Hayley

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E-mail received from customer

Thanks so much for the fire engine bed!!!! It looks great and my son can’t wait to try it out tonight for the first time!! 

Many thanks again!!
Karen

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Lost Instructions?

We bought the fire engine bed and toybox from you about three years ago. Our son has had a great time in it, but we are now letting some one else have some enjoyment from it as there are still many years left in it…
 
I am wondering whether you could help us by forwarding on a set of instructions how to assemble it. Ours have been mislaid, but I am sure the new owners would appreciate it.
 
Thank you in advance and congratulations on an excellent product that has brought a lot of joy to our son and stood the test of time!
  
Kind regards,
Lynn
We received the above e-mail from a customer who had bought the bed from us a few years ago. Instructions for all our childrens beds are always available and we are of course happy to talk through assembly/dissembly at any time over the phone.
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Train bed is a Christmas success!

Robert,
 
Just a short email to say that the train bed delivered before Christmas was a big success and my son loves it.  I was a little concerned before I opened the packages so close to Christmas as they were quite battered, but the contents were so well packaged inside that everything was in perfect condition.  Everything went together very easily with clear instructions and the bed looks fantastic in my sons room.  I am really pleased I found your childrens beds online and although it may be a couple of years before you hear from me I suspect my younger son will want something similar too.
 
Many thanks.
 
Mr L.H.

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